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Joe was polite
and helpful. Fully explained charges and updated us on
what Car Contacts offer as a garage. 16/10/10
|
Sense of
relief was high when they spotted an incorrectly fitted
( by Kwik Fit) front tyre. Will come back. Friendly
service and good advice. 16/10/10
|
|
I've used the
garage now for 20 years and have always been extremely
happy with the service. They have always been helpful
and always happy to fit you in if you have a problem
that needs urgently fixing. 15/10/10
|
|
Very helpful.
09/10/10
|
|
Very pleased
with staff and work done. Surprise too - a hover and
wash! 14/10/10
|
|
Phoned Car
Contacts at 08:00am on the day with broken electric
window. Repair carried out, with great satisfaction,
within 5 hours. Excellent customer service. 15/10/10.
|
|
MOT and repair
carried out within a couple of hours. Great and friendly
customer care. 30/09/10.
|
|
Always very,
very good service. 12/10/10
|
|
Very efficient
and helpful, kept me informed on the progress and
delivered as promised. 20/10/10
|
|
The staff make
you feel alright and it is a pleasure to have a chat and
I do not think they could do any more for you. 21/10/10
|
|
The garage
staff were well qualified and the response to our
problem was accurate. Staff were not pushy or
condescending in their manners. The whole experience was
straightforward with no 'ifs', 'ands' or 'buts'.
13/10/10
|
|
Very helpful.
07/10/10
|
|
Very good, and
professional. 04/10/10.
|
|
The staff at
the garage are the most helpful I have ever experienced.
My car, although filthy was washed as a courtesy
gesture. An excellent service every time. 22/09/10
|
|
Service and
customer contact are always better than the nearest main
dealer garage. 07/10/10
|
|
Would
recommend. 05/10/10
|
|
I always get
very good service and if I have a problem they have been
very helpful in the past. 05/10/10
|
|
Fast and
friendly. Honest about the MOT. Even replaced missing
tyre valve caps! 06/10/10
|
|
Excellent
online booking facility. 22/09/10
|
|
They were very
helpful with lots of information and they completed the
work required very quickly over the two visits. 30/09/10
|
|
Have not heard
of any complaints from other friends who use this
garage. 21/09/10
|
|
Good,
efficient service. Staff were fairly helpful but very
sullen. 14/09/10
|
|
I found
everything was on time which is very good these days.
Top marks. 17/09/10
|
|
Had a combined
MOT and service. The Saturday appointment was brilliant.
The car was cleaned and the work completed in plenty of
time for me to collect as agreed. The garage phone to
let me know all was done. Previously this year, they
sorted out a problem with a broken spring on the clutch
mechanism on the day it happened - to my obvious relief
and delight. 18/09/10
|
|
Thank you. A
very thorough , efficient service. Will definitely use
again. 13/09/10
|
|
This garage is
first rate. I was recommended and was told they were an
honest garage. No surprises, fair, excellent mechanics
and excellent PR. This I have found for myself. I
recommend to everyone I know, at least 2 of which I know
have used the garage. 14/09/10
|
|
Friendly and
willing to help. Nice atmosphere and let my dogs in! Big
thumbs up! 14/09/10
|
|
First class
garage, you'd be mad not to use their services. 22/09/10
|
|
I had problem
with my ABS, so Car Contacts checked it out and thought
they had found the fault, but it was not. With lots of
research the problem could not be found or solved. I had
in the meanwhile told them to go and do the cam belt, so
they did. As the ABS problem never got solved I could
not get an MOT on the car. There was still the matter of
paying for the cam belt and they were ever so kind and
only asked for the cost of the parts, there was no
labour charged even that they had spent so many hours on
this over a month. Also, they were so good to give me a
loan car for the month at no cost, so this garage will
not try to rip you off and all the staff are ever so
nice and helpful. 28/08/10
|
|
Excellent
service and Martin is a very cheerful and courteous
driver. 23/08/10
|
|
Very happy,
they listened to my concerns and worked out a solution.
Thank you. 03/08/10
|
|
Overall very
pleased and will use again. 11/06/10
|
|
Very good
service and high standards maintained throughout.
02/08/10
|
|
The collection
and delivery service was really appreciated. I was
impressed with the friendly and helpful service.
05/08/10
|
|
Just an MOT
but they kept to time which was great - Joe was friendly
and efficient. 05/08/10
|
|
I have always
found the office staff most helpful and friendly.
06/07/10
|
|
I have always
fund staff to be very helpful. 02/08/10
|
|
Excellent
service, honest and reliable. Good value for money. They
will tell you the truth about condition of your vehicle,
when others will 'rip you off'. 03/07/10
|
|
Always
helpful. 20/07/10
|
|
Great service,
fast, informative, no fuss and a good job done. I felt
the garage was honest and I was not being ripped off.
20/07/10
|
|
I was made to
feel very comfortable while I waited for the work to be
done. Thank you. 21/07/10
|
|
Very happy
with everything. 28/06/10
|
|
Very helpful
staff and excellent value for money. 14/07/10
|
|
The staff are
very friendly and helpful and work carried out to a high
standard. This is a garage you can trust! 03/07/10
|
|
Great, prompt
and friendly service. 03/07/10
|
|
Very happy
with service provided. They give honest advice and do
not try to get you to have more work done than is
required. 03/07/10
|
|
Cheap MOT.
08/07/10
|
|
Excellent car
contact. Contacted to remind me about my MOT. Done and
dusted in 45 minutes. 06/07/10
|
|
Technicians
looked mature, capable and trustworthy. 05/07/10
|
|
Catherine is a
great asset to your company. 30/06/10
|
|
Would have
been five star all round if they had phoned back when
promised - and so I had to phone again and confirm car
was ready. 28/06/10
|
|
Customer
adviser - Catherine most helpful and asset to your
business. 24/06/10
|
|
Customer
service was the best experienced so far from any
retailer. First class, will look to buy my daughter's
car from them. 01/06/10
|
|
Excellent
service. Thank you! 11/06/10
|
|
A very busy
and well managed garage. 27/05/10
|
|
I have used
this garage for over 20 years and have always found the
staff helpful and the service excellent. 12/05/10
|
|
Very
convenient as it's local to us. Helpful, organised and
willing to go that extra mile! 11/06/10
|
|
Excellent
price. The repair was done at half the estimated and
agreed cost. A big thanks. 21/05/10
|
|
Would have
liked to get car 'tidied up' (ie. remove paper and
plastic cover off seats). 28/01/10
|
|
Overall good
service. 24/04/10
|
|
Always happy,
as I have been using Car Contacts for the past ten
years! 04/04/10
|
|
The van is
always clean when I pick it up and repairs are well
done. 29/03/10
|
|
Excellent
service. I would have given 5 stars across the board if
my car had been washed, however, when you consider the
value for money I can't complain! 09/03/10
|
|
Splendid
garage, a credit to the industry. 08/03/10
|
|
Always found
reception staff very helpful and obliging. 08/03/10
|
|
Friendly
service desk staff, reasonable prices. 10/03/10
|
|
I have always
been pleased with car contacts and I would highly
recommend them to other people. 08/03/10
|
|
Excellent
experience all round, keep it up and well done! 18/03/10
|
|
Always very
helpful. 19/02/10
|
|
Exceptionally
good value for money and very helpfull staff. 19/02/10
|
|
Word of mouth.
It was a panel repair. 25/02/10
|
|
I used to walk
past Car Contacts when my children were at school in
Tilehurst and it was also mentioned to me when I was
looking for a new car. Thank you. 25/02/10
|
|
As a single
lady, I have never felt uncomfortable when dealing with
any member of staff, nor have I ever felt under pressure
to make a rush decision or to have work done that may
not be entirely necessary. I will continue to use this
garage for servicing, repairs and MOT's. 16/01/10
|
|
Very happy all
round! 29/01/10
|
|
A trustworthy
garage! 30/01/10
|
|
Catherine was
very helpful. Last time we had car service the car was
valeted, however not this time. I thought it was good
then. 21/01/10
|
|
It wasn't as
expensive as I had anticipated; not as much work needed
to be done as I had imagined. Very satisfied! 02/02/10
|
|
Cleaned as
well. Never happened to our cars before at other places!
28/01/10
|
|
The staff I
was in contact with were very helpful. The lady who
answered all my questions was particularly very helpful
and well mannered. Once again, thank you. 30/01/10
|
|
Nice to have a
garage on the doorstep that is reliable. Car purchased
from this garage sales department one year ago and has
been a first class buy too. 19/01/10
|
|
I trust this
garage. 13/01/10
|
|
Very helpful
and polite. John Taylor was extremely friendly, thank
you John. 17/01/10
|
|
Bearing in
mind the adverse weather conditions, the MOT and service
given to my car was to the normal high standard. All the
work was promptly carried out, costing of this work was
excellent and the car was also valeted ready for my
collection. 15/01/10
|
|
I have always
found this garage to be very efficient and most helpful.
And however small a problem, they will deal with it. I
have every confidence in them. They deserve a five star
rating. 09/12/09
|
|
I had only
used them for MOT before but they did an urgent repair
at short notice so I will use them again. 06/11/09
|
|
Very helpful
and really impressed, thank you. 18/11/09
|
|
Generally very
satisfied. 16/10/09
|
|
Just a minor
fault with names/booking. Otherwise satisfied. 19/10/09
|
|
Nothing is too
much trouble for this garage. 19/10/09
|
|
A good
service, I was well looked after. Catherine was very
helpful on the day. 15/10/09
|
|
Excellent
service - very pleased. 16/10/09
|
|
Efficient and
helpful garage. 07/10/09
|
|
Purchased the
vehicle from Car Contacts in June 2006 and have used Car
Contacts ever since. The service has always been
excellent. 22/09/09
|
|
This garage is
exceptional because of the honesty and integrity of the
staff, because the prices and costs are given and
discussed - what you see is what you get - and because
there are no cunning extras and no cons. This garage
gives garages a good name. 15/09/09
|
|
Your internet
site is extremely good - very handy to book an MOT slot
via the web. 14/09/09
|
|
What else can
I say? All round excellence - complete satisfaction.
09/09/09
|
|
Really polite
and helpful, keep it up. I drive past loads of your
competition garages to use your service. 11/09/09
|
|
Excellent
competitive price for MOT. Very easy booking via
internet. Highly recommended. 14/09/09
|
|
Quick service
and affordable price. 24/08/09
|
|
You could not
wish for a better service. Outstanding. 10/08/09
|
|
I have been
using car contacts for many years and have found them
always honest and reliable. 19/08/09
|
|
Not being a
mechanic, I cannot judge the standard of work but car
running smoothly so far. 12/08/09
|
|
Excellent
service, professional staff. Great value or money.
10/08/09
|
|
Lovely
friendly staff and quick service. 08/08/09
|
|
1st class
service. Staff very friendly. 10/08/09
|
|
I had a very
nice time. 09/08/09
|
|
Very helpful
staff, who keep you informed of costs etc. 12/08/09
|
|
Excellent
suatomer service. Difficult to suggest how they could
improve! 31/07/09
|
|
Price of MOT
was £32. Great saving on standard price. Staff were very
helpful and obliging. Free tea/coffee very welcome.
30/07/09
|
|
Have been
using this garage for the last 3 years. They have never
let me down. Joe is fantastic, always on top of things
and most friendly. I cannot fault them, nothing is too
much trouble for them. 5* garage, thank you. 08/06/09
|
|
We have used
this garage since moving to the area seven years ago and
always have excellent service. We trust them to tell us
only what really needs to be done. Seven of our family
relatives now use the garage too! June 2009.
|
|
I've used this
garage now for several years. I've also purchased my
last three vehicles from them. 14/07/09
|
|
A great
service and done so quickly. Very impressed. Will use
the garage again. I will also recommend to all my
friends and family. 15/07/09
|
|
Very
satisfied. 11/07/09
|
|
Very good
service, prompt response and good value. 08/07/09
|
|
The feedback
from the check after the MOT was very useful indeed.
15/07/09
|
|
Everything
dealt with calm proficiency and politeness. 16/06/09
|
|
Very satisfied
with smooth service. Great staff. 24/06/09
|
|
Friendly,
efficient service, being partially handicapped they made
every effort to assist me by making the distance I
needed to walk Tony car the minimum. 25/06/09
|
|
Prompt,
friendly service even though it was a cold call. I will
certainly look to use the garage again, although
hopefully not too often! 18/06/09
|
|
I have used
this garage for nearly 20 years for all the vehicles in
the family. 05/06/09
|
|
The coffee was
appreciated. 22/06/09
|
|
Have been to
Car Contact on a number of occasions, staff have always
been very helpful. 12/06/09
|
|
Always give
excellent service, helpful and good advice. 11/06/09
|
|
Used this
garage last year for my other car and plan to keep
coming back for both. 12/06/09
|
|
I have had
nearly 20 years of reliable service from this company
with all the cars that I have bought from it. A very
reliable company in every respect. 09/06/09
|
|
My family have
bought three cars from Car Contacts and have been so
pleased with all of them. 09/06/09
|
|
I am a
disabled driver who drives from a wheelchair. Car
Contacts have always given me excellent service, often
carrying out repairs at material cost only. 09/06/09
|
|
Thanks for
prompt action on recovering the car and for clear and
precise costing. 07/05/09
|
|
The reception
area was very professional, efficient and polite.
14/05/09
|
|
Always good
value for money and trusted service. 12/05/09
|
|
Only reason
why I wouldn't use your garage again is because I live
too far away! Really happy with the car I purchased
though! 08/04/09
|
|
I have been
using the garage for the past three to four years and I
feel that the service continues to improve with each
visit. 15/04/09
|
|
Was kind
enough to look at my daughters car the same day and get
it repaired even though no appointment had been made -
much appreciated. 27/04/09
|
|
I have all of
my servicing done here! 15/4/09
|
|
Excellent
service as always (for more than 20 years!) 25/03/09
|
|
I was very
pleased. 26/03/09
|
|
I purchased a
new car from Car Contacts and was extremely impressed by
the level of service I received. The car is excellent
and I will continue to use them for all my car
requirements. 03/04/09
|
|
The young lady
was very helpful and was knowledgeable. 20/03/09
|
|
Very good
service and staff. Will be back next year. 19/03/09
|
|
Very
efficient, helpful and fast professional service.
26/03/09
|
|
Exceptionally
competent, accommodating and friendly. All star in the
garage world! 05/03/09
|
|
Excellent
customer service, they do everything they can to help.
25/02/09
|
|
The staff at
Car Contacts were extremely helpful and knowledgeable
about the cars they had in stock. The customer service
so far has been excellent and I am looking forward to
using them for future MOT and services. 09/02/09
|
|
Return
customers. 13/02/09
|
|
Very helpful-I
have used it for MOT but may very well use it for next
service. 10/02/09
|
|
All the staff
in Repairs were very helpful. 26/01/09
|
|
Staff always
very helpful. 23/01/09
|
|
Clear pricing
policy. Call about extra work. 22.01.09
|
|
Local garage
with a very pleasant staff, providing an excellent
service. I will definitely be using it again. 27/01/09
|
|
I have been
going to this garage for 30 years and found the work to
be well done. The staff are very polite and helpful.
Every time I go there I have no complaints and I
recommend them to anyone. 05/01/09
|
|
Very happy and
impressed with the service. 17/01/09
|
|
In fact the
work was not done because they use the sensible
recommendation. 16/01/09
|
|
The
service(customer service)was excellent throughout. best
of all was the free coffee machine!! I will be back nest
year. It is so good to have a garage I can trust, I have
had my MOT here since 2005. 24/11/08
|
|
I have been
coming to this garage for 20 years and I have never been
disappointed. 16/12/08
|
|
Had car MOT -
have been using this garage for nearly 20 years.
11/12/08
|
|
I have used
Car Contacts for the last three years and I have always
found them very pleasant to deal with. Catherine is
great, nothing is too much trouble and they stay in
touch with you. All staff are very pleasant. 11/12/08
|
|
My contact
Catherine was highly knowledgeable both mechanically and
customer service wise. All very efficient. Thanks.
2/12/08
|
|
Purchased my
new car from Car Contacts after they had serviced my
previous one. The original garage is too far away at my
age! I have happily used Car Contacts ever since.
27/11/2008
|
|
I can't
believe I have wasted so much money at dealerships car.
Car Contacts dealer quality with small prices. 1.12.08
|
|
We regularly
use this garage and are never disappointed. 28.10.08
|
|
Excellent
service this year and in previous years. 30.10.08
|
|
I am always
very impressed with the service. It's friendly, helpful,
efficient and most importantly I never feel ripped off.
03.11.08
|
|
I don't know
what you did but Jenny is delighted with the car.
30.10.08
|
|
I shall
certainly be back. This was a refreshing change.
29.09.08
|
|
I have dealt
with Car Contacts for several years, both in purchasing
and in having services done on cars and I have always
received a friendly and helpful service with everything
carefully and comprehensively explained. 1.10.08
|
|
Good service
from all staff. Nothing too much trouble. Excellent.
1.10.08
|
|
Very pleased
with quality and standard of service. 3.10.08
|
|
We always used
Car Contacts in Tilehurst for the last 24 years with our
previous cars. 4.09.08
|
|
I have always
found the standard of work excellent and the staff are
most helpful at all times. 19/08/08
|
|
Excellent,
second family car in two days. 17.07.08
|
|
Excellent good
value service as always. 16/07/08
|
|
Friendly and
informative staff. 01.07.08
|
|
Professional
throughout. Almost a family business and I feel
confident with all work carried out. 23/05/08
|
|
Very friendly
and helpful staff. I did not feel patronised unlike
other garage I have used. 07/12/07
|
|
Very
convenient location - just a five minutes walk from
home. 20/02/08
|
|
Best garage I
have ever used. 15/02/08
|
|
The staff are
allways very friendly and helpful, whenever I have to
contact them. 07.02.08
|
|
Always use
contacts for the last 5 years. 15.01.08
|
|
Staff are
really pleasant and helpful. They go that little bit
extra... Well done. 06/02/08
|
|
A splendid
garage in every way. 18.12.07
|
|
The very best
garage I have used in my 50yrs of motoring. Excellent in
every way. 23.01.08
|
|
Good service.
03.12.07
|
|
Highly
recomended, top quality staff who know their job well.
09.01.08
|
|
Perhaps the
most important thing of all is that over a good many
years now I have felt it to be a garage I could trust.
13/09/07
|
|
Excellent
garage that i have used for the last 15+ years.Always
very friendly and professional. 20/09/07
|
|
Reasonable
price, friendly and good service. Better than Coopus
Reading BMW garage. 20.09.07
|
|
Very helpful
staff.
|
|
Always
reliable, but no longer cheap.
|
|
I have used
your garage for a few years now and have always been
more than satisfied with your staff and standard of
work. Keep it up!! 28.8.07
|
|
Second time
we've used this garage. Very friendly and helpful. Were
given a lot of helpful advice, felt they were very
trustworthy and good value. 14.8.07
|
|
I have had
three cars from this garage over the past few years and
always had very good service. 9.8.07
|
|
Good
professional service. 08.08.07
|
|
First time
ever to have the car washed from having a service!
Previous years with a main dealer and this never
happened! Excellent, will definately use Car Contacts in
future for all my car requirements. 7.8.07
|
|
Staff always
helpful and friendly. 20.7.07
|
|
I was pleased
with the service from the garage. 08.06.07
|
|
The firm is
good. Impressed by service and courtesy. 1.5.07
|
|
Always happy
with the service received at car contacts. 18.4.07
|
|
I bought my
car second hand from Car Contacts and havce them service
and MOT it because they provide a good service. 27.2.07
|
|
Staff very
polite and helpful, by the name of David. 14.2.07
|
|
Overall
service very good, plus David, service advisor, was very
efficient and displayed high professionalism. 21.01.07
|
|
Both my wife
and myself bought cars from this garage and both agreed
we get first class service every time. 02.01.07
|
|
I have used
this garage from when I bought my car 2 years ago. The
service from the garage has always been excellent. I
would never go anywhere else! 27.12.06
|
|
Great service
provided. 29.11.06
|
|
Colin is very
helpful. 20.11.06
|